Frequently Asked Questions
if I arrive early for an event, what can I do?
If you are a guest at the wedding, you are entitled to a complimentary garden and gallery pass the weekend of the event. You can claim your pass at the front desk located in the lobby of the Visitors Center. With 1,000 acres to roam, just don't tire yourself out before night begins!
May I bring in my own caterer?
Restaurant Associates is the exclusive caterer at Winterthur Museum and Country Estate.
Are there any event restrictions?
We do not limit which vendors you decide to choose for your special day. However, we recommend certain professionals whom are familiar with our estate as well as the vendor rules and regulations. These vendors can be found on the Vendor tab.
Is there a minimum Guest Count?
We do not have a minimum guest count, however, the catering packages are designed for parties of 100. Parties below 100 guests are subject to a surcharge. The catering minimums vary between $26,000 and $32,000 depending on the day of the week.
What is the capacity of each space?
The capacity of each space can be found here.
in addition to catering costs, are there rental fees associated with the event space?
Yes, please find a breakdown of these fees here.
Am I able to take engagement or wedding photos on the estate?
A special inclusion to having your wedding at Winterthur Museum is exclusive access to the estate for your wedding photos. You are not granted access to taking wedding photography on the estate unless you are getting married at Winterthur.
Am I required to hire a wedding planner?
A Wedding Planner is required.
Is a tasting included in your wedding packages?
Yes. Once your wedding is booked, our sales manager will work with you to schedule a tasting. These typically take place 6 months before your wedding date. Additional charges do apply for any additional guests other than the bride and groom.
If we plan to have our ceremony on the estate, when is our rehearsal?
The week of your wedding we schedule your rehearsal. They can not be scheduled any later than 4pm. A member of our sales team will be on hand to assist during that time.
when do i have to GUARANTEE our number of guests?
Your final guest count is due no later than (10) days before your event date.
How much do you require for our First deposit?
Your first deposit is 30% of your estimated catering invoice, 50% of venue fees plus the required membership fee.
Can my pets be a part of my wedding?
Per the Museums policy, pets are not permitted in the Gardens or around food service. Properly identified Service Dogs that provide assistance for visitors with disabilities are permitted.
How will my guests get around the Estate?
Winterthur provides their shuttles to transport your guests to the spaces you have chosen for your day.
Is my deposit refundable and what is your cancellation policY?
The required membership fee is non-refundable. Venue fees are fully refundable (6) months prior to your event. Catering fees are fully refundable up to (60) days before your event minus any incurred expenses.
Have any additional questions?
Email us at ccater@winterthur.org
Fill out our contact form here.